Skip to content

Posts from the ‘theory’ Category

Thank You

Let me be honest. Two days ago I was unaware of the name Enid Mumford. It was the subject line of an email in my inbox inviting me to a celebratory event of her life and work.

I am now listening to the opening remarks of her fellow professional colleagues, family, and friends. Enid Mumford is now far more than an email in my inbox. I thank those people who have just spoken – previous directors of MBS, Enid’s doctoral students, and colleagues for passing on this insight.

Enid was the first female professor at Manchester Business School, leading on socio-technical issues within IS development. But, she is much more than this, and I now understand that I am an indirect recipient of her values that she brought to bear on IS research, and also MBS. By all accounts the sixties were marked by fact based social science research and many academics feared the paradox of drawing on their values and making personal judgements. Enid believed there was no choice to make. Lead with both fact and values, and most importantly try to move beyond observation to actually influencing and crafting social systems. Believe in your self, your character, and your ideas. If you can’t find that, how can you influence others?

This may well be guised as Action Research today, and I take confidence from Enid when following this approach.

Thank you Enid for your legacy. It is as relevent today in 2008 as it was twenty years ago, more so in the world of Social Computing where personalities, characters and people are at the fore. We have Enid’s theory and justification, now lets revel in the challenges facing the world today – corporate ills, global warming, identity theft, terrorism, and poverty, and the socio-technical solutions and opportunities that will likely solve them – alternative fuels, social computing, the internet.

Thank you also to those who are playing the role of Enid in my own professional development and academic career.

More information at:

http://en.wikipedia.org/wiki/Enid_Mumford

Ideas not Doctorates

To all aspiring business and management academics, I plead with you – read Mintzberg’s ‘Managers Not MBAs’. I looked at the title myself the other day and without reading the text I wrote the following statement on twitter – “Managers not MBA’s. Does this mean Ideas not Doctorates?”. For once, I may have been right. I’m not saying I agree with everything Mintzberg puts forward. Sceptics might suggest he is trying to push his research focus, management, back into the mainstream of business school education and thought. However, I think this would miss the point. What Mintzberg offers the next generation is an opportunity to do something different…the industry has being doing the same thing for almost 100 years. So let us take the chance and break away from our industries paradigms. Can it be any worse than what we already have? It might be, but we should at least capture our enthusiasm and energy on entering the Doctoral programme, hence the following set of statements will be fixed to my office wall for the foreseeable future:

Putting the Passion Back In

(summary of Mintzberg’s presentation to the Organisation and Management Theory Division of the Academy of Management Conference, 1996)

  • Screw tenure. Better to be able to look yourself in the mirror than to hang your head in the faculty club.
  • Publish only when you have something to say. You will be even happier as a reader.
  • Say it all at once, right, altogether. Take a chance at becoming famous instead of fractured.
  • Never set out to be the best. Do your best.
  • Create Knowledge. Discover something new; most everyone else is redigesting what is old. Something new is probably staring you in the face right now (like Fleming with that mold). The little boy in the Hans Christian Andersen story did not have the courage to say that the emperor wore no clothes; he had the courage to see it. After that, saying it was easy.
  • Write for the thoughtful practitioner. Falling over the vertical of academic irrelevance is no better than sliding down the slippery slope of easy practicality. Stay up on that ridge; it’s an exhilarating place to be, less dangerous than either side. Your reasonable colleagues will respect you for it.
  • Get close to action. Not “the” action, just action. Surprise yourself. Then maybe you can surprise others.
  • Be passionate about what you do or get out.

In the beginning…?

People often ask me how long will a doctorate will take? I guess this is an understandable request, given that all modes of education prior to a PhD follow a structured and time-determined path. A PhD though is very different, I guess. I’d presuppose that a PhD is a personal journey that gives an individual the freedom to immerse themselves in a particular field of study, and more importantly an opportunity to make a knowledge contribution to that field.

It is a scientific process, whereby we need to understand the problems and challenges relevant to our particular field and peers, and not simply produce an irrelevant collection of facts and observations. This is discussed to a greater extent in ‘A.F Chalmers, What is this thing called Science?’

Given that a PhD is a scientific endeavour it is important to take time to think about the nature of the problem under study, and also how science itself works and allows a scientist to make a thoughtful and interesting contribution to knowledge. Let us not forget that science itself has developed and transformed over the life of man: for example, we once believed that the sun circled the earth, and that elements were made up of fire, earth, water, and air. In fact, many of our scientific teachings and ideas were often bred and drawn from the bible.

“Knowledge was based largely on authority, especially the authority of the philosopher Aristotle and the authority of the Bible. It was only when this authority was challenged by an appeal to experience, by pioneers of the new science such as Galileo, that modern science became possible” A.F Chalmers, What is this thing called Science?

Galileo himself, and more importantly his philosophies and ideas are critical to the construction of a PhD. He has been referred to as the “father of modern physics,” and the “father of science”. Such philosophies are evident in the ‘management sciences’, particularly in the post-war era where science was seen as the machine that triumphed. The role of management scientists, therefore, was to improve management practice in a capitalist society. However, economics itself and other classic theories of scientific management have brought up failings and widespread criticisms.

“In general, pure Taylorism views workers simply as machines, to be made efficient by removing unnecessary or wasted effort. However, some would say that this approach ignores the complications introduced because workers are necessarily human: personal needs, interpersonal difficulties, and the very real difficulties introduced by making jobs so efficient that workers have no time to relax. As a result, workers worked harder, but became dissatisfied with the work environment. Some have argued that this discounting of worker personalities led to the rise of labor unions.” Wikipedia.

In respect to Economics:

“One of the marks of a science is the use of the scientific method and the ability to establish hypothesis and make predictions which can then be tested with data. Unlike natural scientists and in a way similar to what happens in other social sciences, economists are generally unable to test their theories due to its impracticality. Unlike the natural sciences, economics yields no natural laws or universal constants, so this has led some critics to argue economics is not a science, or at best, is just a soft science.” Wikipedia.

The problem faced by economics and management scientists is the changing nature of the research setting. We cannot readily define management as a profession like any other. There is no control over tasks and the way in which output is derived. For me, this is my very reason for operating within such a field. It must be the only profession whereby an individual can become a successful entity (millionaire perhaps?) without knowing any of the fundamental theories or knowledge claims that underpin it. This just wouldn’t happen in any other profession such as medicine, law, or accounting.

According to Richard Whitley (Philosophy Professor at MBS) the reason stems from the fact that innovation is built into the process of managing. Why? Because we operate in a competitive market and this cannot be controlled.

However, in ‘The Nature of Managerial Work’ Mintzberg suggests that:

“…although almost none of the manager’s work is explicitly programmed, research suggests that all managerial decision making behaviour can be described in terms of high-order programs. A few managerial programs may be amendable to full automation. Many others require flexible human responses and will be difficult to reprogram”.

In “Managerial Work: Forty years later”, Mintzberg states many of the difficulties inherent when operating in a scientific (or positivistic) way. I need to find a copy of the article but in it I believe he suggests the difficulties of bringing about order from ambiguity and also the lack of established procedures and scientific control within management practice.

Having said that, I particular like Mintzberg’s original proposition towards the reprogramming of strategy making. In it, he describes several areas where managers and analysts may be able to cooperate to reprogram strategy making.

• The analyst can undertake systematic search for opportunities and problems that require action.
• The analyst can conduct cost-benefit analysis as a means of clarifying the policy issues that managers face.
• Analysts can undertake formal model buildings to expose the manager to powerful descriptions of the complex phenomena he faces.
• The analyst can take time to forecast contingent events that may have disruptive effects on the organisation and then undertake contingency planning.

There is no conclusion to draw from this entry. It is simply a set of discussions that will hopefully bode well when designing the structure of scientific discovery among business and management. However, I can probably conclude that we have to be aware of traditional approaches to scientific development. Business and management is social and operates in an open system. We are not working in a controlled environment whereby a set of variables can be isolated and formally tested (for example, place a manager in a different organisation, performing the same role, and the outcomes might well be very different; in that instance, how do you defend your theory?).

It is also cited that by proposing a piece of knowledge to professionals workers, it is highly likely that the audience will change their practice and as a result their whole social system. A change in the system will then, perhaps, make the original theory redundant or false. As put by Prof Richard Whitley: The bad news is that I, or any other social scientist, will find it impossible to find an ultimate law. The good news however, is that we’ll all be kept busy as the world continues to innovate and change.

Follow

Get every new post delivered to your Inbox.